![]() ![]() Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue". Reporting a bug should be available to all users, including Free Account owners. In the Support Form, select " Report a bug", and start the Ticket Title with " BUG: " to make it clear. Submit a BUG report via an EN Support Ticket. To help Evernote identify the specific causes, and to put pressure on them to fix, you may want to: Looks like the Evernote update process is flawed and/or has bugs. I have seen a number of similar reports recently. I also tried the direct download from the website but the same thing happened. In the meantime I get the update notice everyday. Since I am using the free account I cannot email or chat with support. Then there is a final message referring to a bootstrap error. ![]() This process has removed my functioning Evernote program from my desktop. When I click cancel this is followed up with another message stating Evernote cannot be removed. The feature you are trying to use is on a network resource that is unavailable.Ĭlick OK to try again, or enter an alternate path to a folder containing the installation package 'Evernote.msi' in the box below.Īpparently the installer cannot locate the installation package on Evernote's server. I have tried 5 times, all ending with the same message: I use the free version of Evernote since I am no longer in business but still like it for personal item. I received the usual update notice about a new version 5. ![]()
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